Frequently asked questions

What are the benefits of creating an account?

Creating an account allows you to track orders, save favourites, and enjoy a more personalised shopping experience.

Creating an account allows you to track orders, save favourites, and enjoy a more personalised shopping experience.
Certainly. Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary.
Delivery times depend on your location and the selected artwork. Estimated delivery dates will be provided during the checkout process.
We provide various shipping options, and costs vary based on your location and selected shipping method.
Yes, customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item.
To initiate a return or exchange, please contact our customer support team. They will guide you through the process.
Artworks must be returned in their original condition and packaging. Refunds are processed once the returned item is received and inspected.
We offer a 30-day return policy. If you’re not satisfied with your purchase, you can initiate a return within 30 days of receiving the artwork.
For security reasons, we do not store payment information. All transactions are securely processed through trusted payment gateways.
We take your privacy seriously and use advanced security measures to protect your personal information.
Yes, your credit card information is secure. We employ SSL encryption to protect sensitive data during transactions.
Our Privacy Policy outlines how we collect, use, and protect your data. You can review it on our website.
Orders can be cancelled or modified within 24 hours of purchase. Please contact our customer support team for assistance.
Placing an order on is simple. When you find an artwork you love, just click the “Buy” button or use the “Make an Offer” option for negotiation.
We accept major credit and debit cards, PayPal, and our “Make an Offer” feature for secure and convenient transactions.
At this time, operates exclusively online.
You can reach our customer support team through the Contact page on our website or by emailing [email protected].
We strive to respond to inquiries within 24-48 hours.
Our customer support team is available during regular business hours, Monday through Friday.
Yes, many of our artworks are limited editions, adding to their exclusivity and value.
Yes, we offer the option to request custom or commissioned artworks. Contact us to discuss your vision.
Each artwork comes with a Certificate of Authenticity, ensuring its genuineness and provenance.
Our artists use a variety of high-quality materials, which are specified in the artwork descriptions.

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